Apple has acknowledged that recent reports of new iPhones overheating are due to software and app-related bugs, and the company is working on fixes to address the issue.

Apple Inc. has responded to claims that some new iPhones are getting too hot to the touch, stating that the overheating is caused by software and app-related bugs. The company has assured users that fixes are in the works and will be released soon.

According to Apple, the iPhone can become warm in the first few days as it works overtime to set up and restore a user’s data. This is due to a bug in the latest iOS 17 software, as well as some third-party apps overloading the system. Bloomberg News reported on the issue last week.

In a statement, Apple explained that increased background activity during the initial setup or restoration process can cause the device to feel warmer. The company has identified a bug in iOS 17 that is impacting some users and will be addressed in a software update.

Apple is actively working with developers behind the apps that are causing the iPhone to overheat. It has identified Instagram from Meta Platforms Inc., Uber Technologies Inc.’s app, and the game Asphalt 9 as apps that have caused the device to run warmer than normal. Instagram has already mitigated the problem with its app on September 27.

The latest high-end iPhone models, the iPhone 15 Pro and iPhone 15 Pro Max, include a titanium frame and an A17 Pro chip with enhanced graphics. Some researchers have suggested that these hardware changes may have contributed to the overheating issue. However, Apple denies that the problem is related to the hardware, stating that the new design actually improves heat dissipation compared to previous stainless steel devices.

Apple has also assured users that the upcoming software fix will not involve slowing down the processor of the latest models. The company emphasizes that the issue is not a safety problem and will not impact the long-term performance of the iPhone. It also clarifies that USB-C charging, the new standard included with the latest models, is not the cause of the overheating issue. However, the use of a large charging adapter with speeds above 20 watts could temporarily make the iPhone feel hotter than usual.

Numerous users have taken to social media and contacted Apple support to complain about their new iPhones feeling abnormally hot to the touch. Some users have even posted photos of thermometers showing temperatures well over 100F (38C) on their iPhones.

Apple has not provided a specific release date for the iOS 17 software update or the version it will carry. However, the company recently released the first beta version of iOS 17.1 to app developers, with a scheduled release later in October.

In conclusion, Apple has acknowledged the overheating issue with new iPhones and is actively working on software fixes to address the problem. The company assures users that the issue is not related to the hardware and will not have long-term impacts on the iPhone’s performance.