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Communication: Virginia Tech Adopts Zoom Phone for Seamless Collaboration

Communication: Virginia Tech Adopts Zoom Phone for Seamless Collaboration

Transitioning to Zoom Phone: A Step Towards a Greener Campus Communication System

As technology advances, so does the need for efficient and sustainable communication systems. Virginia Tech is taking a step towards a greener future by rolling out Zoom Phone across its campus. This transition not only aims to improve communication but also aligns with the university’s commitment to environmental sustainability.

The rollout of Zoom Phone is being done in phases, with new users being added at the end of each month until May 2024. This gradual approach ensures that any technical issues or user questions can be resolved promptly, minimizing disruptions to daily operations. Department Service Managers play a crucial role in this process, deciding when to submit the move request for each user in their department.

To prepare for the transition, employees are encouraged to review the Zoom Phone Guide and Zoom Phone Migration FAQs. These resources provide helpful information on forwarding numbers and other details to ensure a smooth migration. The Zoom Phone app, which works on the same platform used for meetings and webinars, is intuitive to use and can be easily integrated with Bluetooth or plug-in headphones or handsets if desired.

One of the key advantages of Zoom Phone is its compatibility with the existing Zoom app. If employees already have the Zoom app installed, no additional installations are required for Zoom Phone. This seamless integration reduces the need for extra resources and minimizes electronic waste.

By migrating to Zoom Phone, Virginia Tech is not only embracing a more modern and efficient communication system but also reducing its environmental footprint. The transition from Avaya to Zoom Phone will be complete for all Virginia Tech extensions by May 2024, marking a significant milestone in the university’s commitment to sustainability.

It is important to note that the transition process for contact centers and custom integrations will be coordinated individually with each department or group. This personalized approach ensures that specific needs and requirements are met, further enhancing the user experience.

As Virginia Tech embraces Zoom Phone campus-wide, it is a clear indication that no one will be left behind. The university is dedicated to ensuring a smooth transition for all users on each of its campuses, promoting a unified and sustainable communication system.

For any questions or concerns, the Network Infrastructure & Services (NI&S) Customer Service team is available to provide assistance. They can be reached at cssnis@vt.edu or 540-231-2800.

In conclusion, the transition to Zoom Phone at Virginia Tech not only improves communication but also reflects the university’s commitment to sustainability. By embracing this modern and efficient system, the campus community is taking a step towards a greener future.

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Akash Osta